B.A. Mason Shoes is a therapeutic footwear retailer specializing in comfort footwear and medical footwear. The organization carries close to one hundred manufacturers and puts a solid focus on match and tricky-to-find sizes. The majority of their small business is catalog-primarily based, but their marketplace is increasing rapidly to involve on the net sales.
But, has their substantial level of client service survived the Internet age? What's their return policy like? Are their rates really worth the cost of shipping? For a practical assessment of B.A. Mason, study on.
Staff Courtesy and Customer Service
As well typically you call a mail-order corporation or on the web retailer and wind up speaking with a contracted customer service agent halfway across the world. When you contact B.A. Mason Shoes, you in fact speak to someone at B.A. Mason in Wisconsin. Their customer service reps know the products, are familiar with the footwear and are able to uncover the perfect match for your foot. In contrast to several catalog companies, dealing with Mason more than the mobile phone is actually a pleasure.
Even so, there is a single significant strike against B.A. Mason - they don't cover the shipping on returned items. Instead, if a customer orders a shoe and it doesn't match, they need to then pay for the return shipping themselves. With many of their shoe retailer competitors absorbing the price of return shipping, a corporation like B.A. Mason can't afford not to.
Shipping
If you want fast shipping, you may possibly require to store elsewhere - B.A. Mason utilizes USPS for all its shipping. On the other hand, this really keeps costs down and assists them continue to be inexpensive.
Designs and Styles
Since most of B.A. Mason clients are older, the majority of their products are targeted toward a a lot more mature purchaser. Their concentrate is high-high quality, comfort and acceptable price tag. Once again, their concentrate is on practical, not fashion.
So, if you're in the market for a pair of appealing sandals, some killer heels or the hottest new boots, you could want to store elsewhere.
Prices
The prices at B.A. Mason are good - producing them a terrific selection if you know your size and design. Because they're a strictly online and mail-order organization, you'll usually find excellent prices and good deals on shoes that can expense as substantially as 20 to 50% much more at conventional retailers.
Conclusion
The charges are wonderful, the manufacturers carried are much better and the buyer service is stellar. However, B.A. Mason Shoes might not be modern enough to hold up with changing trends. Their shoes are targeted toward an older marketplace that may possibly not be appealing to younger individuals.
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